FAQs - Okoa Pet
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Quick answers to your most common questions.

What is CBD?

Cannabidiol, more commonly referred to as CBD, is one of more than 80 compounds called cannabinoids found in hemp and other types of cannabis. It is found primarily in the flowers and leaves of hemp and cannabis. It is also one of the most researched of all the cannabinoids, showing promise as an effective, natural supplement to support health and wellness in both humans and animals. CBD is also non-intoxicating and non-psychoactive, meaning that it does not produce the “high” usually associated with cannabis.

How does CBD work for pets?

Just like you, your pet has an endocannabinoid system (ECS) that plays a vital role in helping your pet’s body stay healthy and happy. The ECS helps the body stay healthy by maintaining a constant state of balance – a kind of “Goldilocks” zone where all conditions are just right for cells, tissues, and physiological systems to work at their best.

Unfortunately, just like any other system, the ECS can become dysfunctional causing the body to fall out of this state of balance. Plant cannabinoids like CBD interact with your pet’s body via the ECS. This, in turn, helps to support certain conditions and promote overall health and wellness.

Is CBD legal?

CBD derived from hemp became federally legal in all 50 states on December 20, 2018, when the US government signed the Agricultural Improvement Act of 2018. More commonly known as the “2018 Farm Bill,” this legislation removed hemp from the Controlled Substances Act, legalizing its cultivation and the sale of hemp-derived products at the federal level.

Is CBD safe to use in pets?

The safety profile of CBD is well established but, as with any nutritional supplement, there is always the potential for an adverse or allergic reaction. Such reactions, however, are less likely with a high-quality, hemp-derived CBD product specially formulated for pets

Is THC safe to use in pets?

Our position is that you should avoid giving your pet a CBD product that contains THC. Instead, we favor using a CBD product with broad-spectrum cannabinoids specially formulated for cats or dogs. A broad-spectrum, THC-free product still includes the full spectrum of cannabinoids, flavonoids, and terpenes, but with the THC removed.

The reason? Different animal species will react differently to THC. For instance, dogs can be sensitive to its psychoactive properties. Okoa Pet supplements are formulated with organic, broad-spectrum hemp with naturally occurring CBD and are free of THC.

What makes Okoa Pet’s broad-spectrum hemp unique?

Okoa’s proprietary, broad-spectrum hemp extract is rich in both CBD and the other minor cannabinoids such as CBD, CBG & CBN. Our premium hemp extract with naturally occurring CBD has been specially processed to reduce the THC to negligible levels, at the same time retaining the full potency of the CBD as well as the minor cannabinoids. The proprietary process to optimize the potency of the cannabinoids in our hemp extract without the worry of possible THC psychoactivity also maintains the naturally occurring levels of terpenes that activate and enhance the potency of our hemp CBD blend

Why do you use broad-spectrum hemp in Okoa Pet products?

Put simply, broad-spectrum CBD is full-spectrum CBD, with the THC removed.  Broad-spectrum CBD begins as full-spectrum extract with all of the terpenes and cannabinoids from the whole hemp plant intact. Through our proprietary process, we remove the THC, while preserving the full potency of the CBD as well as the minor cannabinoids and terpenes.

We formulate Okoa Pet products with broad-spectrum CBD to eliminate any concern of THC psychoactivity in your pet. Our position is that you should avoid giving your pet a CBD product that contains any amount of THC.

Broad-spectrum CBD

Will Okoa Pet products get my pet “high”?

No. Our policy is to avoid using CBD extracts that contain even the smallest amounts of THC – the cannabinoid that is psychoactive and produces the “high.” Okoa Pet supplements are formulated with broad-spectrum hemp extract with naturally occurring CBD, which has had all THC content removed. Our supplements are non-toxic and non-intoxicating, making them perfectly safe to give to your pet.

What is the recommended amount of Okoa Pet products?

Always follow the guidelines on the label, but the recommended amount for pets depends on how much your pet weighs and for what you are using it. A basic rule of thumb is that the larger your pet, the larger the amount.

Determining the right amount can vary from one situation to the next. We recommend starting with a small serving size and slowly increasing it once a week until you see results.

What if I give my pet more than the recommended amount?

Okoa’s supplements are all formulated with our broad-spectrum hemp with naturally occurring CBD. CBD has repeatedly been shown to be safe, even in higher amounts, with no recorded incidences of death resulting from overdosing in either humans or pets. Still, it is a good idea to monitor your dog or cat for excessive drowsiness, nausea, or diarrhea. If you’re worried, always contact your veterinarian.

What are the known side effects of Okoa pet products?

Okoa Pet supplements are all formulated with our broad-spectrum hemp with naturally occurring CBD and paired with other active, natural ingredients.  Okoa Pet products are THC-free and don’t contain any synthetic or artificial ingredients. Still, some animals can be sensitive to CBD or other ingredients. Always start with a low amount to make sure your pet doesn’t experience an adverse effect.

Can I use Okoa Pet supplements on other animals other than cats and dogs?

Theoretically yes, but as with any other medication or supplement, we recommend you speak to your veterinarian first.

Can I give my pet Okoa supplements if they are on medications?

Okoa Pet supplements are all formulated with our broad-spectrum hemp with naturally occurring CBD and paired with other natural, active ingredients. CBD can have harmful interactions with some prescription medications. If your pet is on prescription supplements or medications, we advise you to consult with your veterinarian before giving your dog or cat our supplements.

Potential drug interactions include (but are not limited to):
Antiviral medications
Heart and blood pressure medications
Immune system modulators

Where do you source your CBD?

Our CBD extracts come from organic, sustainably-grown hemp sourced from Colorado, a state with advanced regulations in terms of safety, quality, and purity. Further, our products are formulated and manufactured in the United States in GMP-certified labs and facilities. GMP certification refers to the FDA’s guidelines for good manufacturing practices.

What kind of testing and analysis is done on Okoa Pet supplements?

To ensure the purity and safety of Okoa Pet’s hemp-derived CBD blend, we use an independent ISO 17025 certified laboratory to screen and test for cannabinoid content, heavy metals, microbials, mycotoxins, and fungicides.  We only release product for sale that meets our stringent criteria for potency and purity. We proudly post all of our 3rd party test results.

How do I place an order?

Okoa Pet is pleased to offer fast and secure online ordering via our website. Search for your product, choose the quantity and click add to cart. You can then create a login to save your information for future purchases or check out as a guest.

What are your payment terms?

We require pre-payment on all orders, which you can do easily during checkout.

How can I pay for my order?

We currently offer the following payment options:
American Express
Discover Card

What is your return policy?

Don’t love your purchase? No problem. Your satisfaction and your pet’s wellness are our main priorities. That’s why we offer a money-back guarantee on all of our products. So, if you’re not fully satisfied, simply email us at [email protected] and request a full refund on the purchase price within 30 days of purchase.

Do I need to return my product to receive a full refund?

There is no need to worry about returning opened Okoa Pet products. We are unable to accept returns due to quality control procedures, so we ask that you please donate your Okoa Pet products to a shelter or dispose of them.

Is your packaging recyclable?

Please recycle the cardboard boxes we use to package your order. As of today, the bags used for our treats cannot be recycled. Our priority is to ensure freshness and safety. Unfortunately, current recycling systems are not set up to handle the freshness and safety needs of the pet industry. We will continue to monitor developments in sustainable packaging as well as third-party partners working on innovative solutions.

When will my order ship?

If we have your products in stock and receive your order before noon MST Monday to Friday, we will ship your order the same day. Orders received after noon MST Monday to Thursday will be shipped the next day.  Orders received after 12 pm MST on Friday will be shipped the following Monday. We are closed for shipping during all major holidays.

Where do you ship to?

We currently ship to all states in the United States of America and do not ship internationally at this time.

How much does shipping cost?

Okoa Pet is pleased to offer FREE standard shipping.
Expedited Shipping ($9.65) – 1 to 2 business days

Does Okoa Pet have an affiliate program?

Absolutely. Okoa Pet has a competitive affiliate program through share-a-sale. You can apply for the program here https://www.shareasale.com/join/102558